Public liability
Covers your legal liability for injury to a member of the public or damage to someone else's property arising from your vending operation — a machine that tips, a leak that damages a floor, a customer hurt while your restocker has the door open, or damage caused during installation.
- Typical limits
- $5 million, $10 million or $20 million any one occurrence. Most Australian landlords, shopping centres, schools, gyms and workshops require $10 million or $20 million before they will sign a placement agreement.
- Typical excess
- Typically $500 to $2,500 per claim for a small to mid-size route.
- Indicative premium
- Indicative $450 – $1,400 a year for owner-operator routes; larger fleets and higher turnover move above that.
Conditions that matter on this section
- The insured entity name on the policy must match the entity named in your site agreements.
- Machines must be installed and maintained in line with the manufacturer's instructions, including anti-tip and securing requirements.
- You must notify the insurer of a claim or a potential claim promptly, not at renewal.
- Declared turnover must be kept accurate — under-declaring is the most common reason a claim is reduced.
Commonly excluded
- Damage to your own machines (that is machine and equipment cover).
- Injury to your own employees (that is workers compensation, arranged separately in each state).
- Deliberate or reckless acts, and known defects you failed to fix.
- Contractual liability you have taken on beyond what the policy allows.

